Clerical aptitude tests are designed to identify candidates who
can work quickly and accurately in administrative roles. Because
mistakes in accounting, billing or shipping information can be
very expensive, organisations are increasingly using this type of
test when recruiting for positions such as clerical jobs, bank
staff, cashiers, warehouse workers and other positions requiring
concentrated work with client details.
If you are applying for a clerical position then you can expect to
sit a number of sub-tests including
verbal ability and
numerical
ability as well as the specific clerical aptitude tests. The
selection tests may also include a typing test if this is part of
the job description.
There are two types of test that are specific to clerical and
administrative roles.
Data Checking Tests
Data Checking tests present you with number of tables of
information which must be checked against each other. This type of
test is used to measure how quickly and accurately errors can be
detected in data.

Concentration/Work Rate Tests
Concentration tests are used to select personnel who need to work
through items of information in a systematic way while making very
few mistakes. They are most often used when selecting candidates
for administrative and clerical jobs where mistakes can have
serious or expensive consequences. This includes areas like
financial services, legal services and healthcare.

Both of these types of test are speed tests. This means that given
sufficient time to complete them, most people would be able to
obtain a perfect score provided that they were capable of working
in a systematic and careful way. However, the time limit is
usually set so that the tests are impossible to complete. In
addition, the questions tend to be similar and rather repetitive
which makes it difficult to maintain attentiveness. These factors
taken together make this type of test ideal for selecting
candidates who are able to process information accurately and
maintain their concentration even when certain parts of the job
may be repetitive.
Over 95% of the candidates who fail these tests did not do enough practice - Don't be one of them!

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