Progressive Assessment Test: Study Guide & Tips
Updated November 20, 2023
- What Is A Progressive Assessment Test?
- Who Is Progressive?
- What Is the Progressive Pre-Employment Assessment Test?
- Sample Progressive Assessment Questions
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- The Progressive Hiring Process
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- How to Prepare for the Progressive Pre-Employment Assessment Test
- Frequently Asked Questions (FAQs)
- Final Thoughts
Prepare for the Progressive Assessment Test with this detailed study guide.
Gain valuable tips to excel in the assessment, understand the purpose of the test, and access practice resources.
What Is A Progressive Assessment Test?
The Progressive Assessment Test evaluates your suitability for specific roles, covering verbal reasoning, numerical reasoning, personality assessment and call center simulation.
By preparing effectively and demonstrating confidence, you can navigate the Progressive Assessment Test and increase your chances of success.
If you’re considering a career at Progressive, one of the largest automobile insurance companies in the USA, you'll likely encounter the Progressive Assessment Test as part of the hiring process.
This test evaluates your suitability for a specific role and the company.
This article will provide you with a comprehensive study guide and valuable tips to help you excel in the Progressive Assessment Test.
Prepare for the Progressive Assessent Test
Who Is Progressive?
Progressive, established in 1937, has become one of the leading automobile insurance providers in the United States.
With headquarters in Mayfield Village, Ohio, Progressive collaborates with over 3,000 independent insurance companies to offer their products.
The company offers diverse career opportunities across departments such as HR, legal, field sales, technology, accounting, marketing and account management.
Furthermore, Progressive provides attractive benefits, including health coverage, vision insurance, retirement savings plans, paid time off and an annual bonus program for graduates and interns.
What Is the Progressive Pre-Employment Assessment Test?
The Progressive Assessment Test is a pre-employment evaluation that assesses a candidate's suitability for a specific role within the company.
It goes beyond testing candidates' skills and knowledge.
It examines the candidate's ethical bias and provides insight into their personality traits.
This holistic evaluation helps hiring managers select the most suitable candidate.
The assessment includes three sections:
- Verbal, Numerical and Work Style (42 questions)
- Personality Assessment (54 questions)
- Call Center Simulation by FurstPerson (1 sample call and 1 test call)
There is no time limit for the Progressive Recruiting Assessment, but most candidates will finish the test in around 50 minutes.
Sample Progressive Assessment Questions
The Progressive Pre-Employment Assessment Test consists of sections evaluating verbal reasoning, numerical reasoning, personality traits and customer service skills.
Here are sample questions from each section to give you an idea of what to expect:
Verbal Reasoning Example Question
Manager: The project requires meticulous attention to detail and adherence to deadlines.
Coworker:
a) Yes, we can complete it without any issues.
b) Yes, we should prioritize quality over speed.
c) Yes, we can allocate more resources to expedite the process.
d) Yes, we can compromise on certain aspects to meet the deadline.
e) Yes, we need to revise our strategy to ensure accuracy.
"The company's profits have witnessed a steady decline over the past quarter, prompting the need for strategic restructuring and cost-cutting measures. The management aims to streamline operations and improve efficiency through targeted initiatives."
Based on the passage, which of the following statements is true?
a) The company has experienced consistent growth in profits.
b) The management is focused on expanding operations.
c) The company's financial performance has been stable.
d) The management plans to implement cost-saving measures.
e) The company is planning to launch new products.
A car travels at an average speed of 60 miles per hour. How long would it take to cover a distance of 180 miles?
a) 2 hours
b) 3 hours
c) 4 hours
d) 5 hours
e) 6 hours
If the price of a product increases by 25% and then decreases by 20% from the increased price, what is the net percentage change in the price?
a) 2%
b) 5%
c) 8%
d) 10%
e) 15%
I enjoy working in a fast-paced and dynamic environment.
a) Strongly Agree
b) Agree
c) Neutral
d) Disagree
e) Strongly Disagree
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Call Center Simulation
This is the Progressive Customer Service Assessment, where you'll experience simulated customer conversations at the Progressive call center.
You'll listen to audio recordings and interact with Progressive's customer support system, which provides access to customer account information.
Throughout the conversation, you'll be prompted to take actions on your screen, such as responding to the customer, searching for information, navigating the system and documenting your actions.
The types of problems you can expect include:
Customer: "I received a damaged product in my order. I want a full refund."
How would you respond?
a) We apologize for the inconvenience. We will arrange a full refund for you.
b) Have you checked the packaging for any signs of mishandling?
c) We can offer you a replacement for the damaged item.
d) Please provide us with more details about the damage.
Customer: "I'm facing technical issues with your website. It's not loading properly."
What would you say to the customer?
a) We are aware of the issue and working to resolve it as quickly as possible.
b) Have you tried clearing your browser cache and cookies?
c) We recommend using a different web browser for better compatibility.
d) Please provide us with more information about the specific problem you are facing.
The Progressive Hiring Process
The Progressive hiring process typically consists of several stages to ensure the selection of the most qualified candidates.
In addition, the full application process might take up to four weeks, and the stages of the application process include the following:
Online Application
Create an online profile and submit your resume and personal details through the Progressive application system.
Ensure that you attach your resume before submitting your application.
Online Assessment Tests
Some positions may require online assessment tests, including personality assessments and [situational judgment tests](/aptitude-tests/test-types/situational-judgement-tests.
These tests help Progressive evaluate candidates' fit for the company and their ability to respond to different scenarios.
It is important to complete these assessments within the given timeframe.
Phone Interview
If your application and assessment results are positively reviewed, you may be invited to a phone interview with an HR representative.
The interview typically lasts 20 to 30 minutes and involves discussing the job description and answering basic interview questions.
Manager Interview
Candidates who make a positive impression during the phone interview process are usually invited for an in-person job interview with a hiring manager.
Progressive often uses the STAR (Situation, Task, Action, Result) interview method, where candidates are asked to provide specific examples from their previous work experiences.
Background Check and Job Offer
Progressive will conduct a background check, including references and criminal history if you progress successfully through the interview stage.
Upon completing the background check, you may receive a job offer from Progressive.
Progressive Online Assessment Information
The online assessment phase of the Progressive hiring process comprises two primary components:
-
Personal Assessment: This test aims to give hiring managers insights into your personality traits, such as empathy, perseverance and assertiveness. It consists of multiple-choice questions where you can select options indicating agreement, disagreement or firm agreement.
-
Situational Judgment Test: The Situational Judgment Test evaluates your job performance by presenting various scenarios relevant to the position. It assesses your skills as a team player, adaptability to new situations and problem-solving abilities. This test is also multiple-choice, with questions based on typical job-related scenarios.
After completing the Progressive Assessment, you can typically expect to receive your results via email within two business days.
While the assessment is scored differently based on the role you applied for, the exact details of your performance are not provided to you.
Instead, the hiring team is informed whether you passed or failed the assessment.
If you qualify based on the assessment results, the next steps in the hiring process may involve the review of your resume and potential interviews.
Progressive considers the qualifying results for two years, allowing you to be considered for suitable positions within that timeframe.
However, if you don't qualify, you may have the chance to take another assessment after six months.
How to Prepare for the Progressive Pre-Employment Assessment Test
Being well-prepared for the Progressive Pre-Employment Assessment is essential.
Here are some valuable tips to help you in your preparation:
Step 1. Take Practice Tests Online
Familiarize yourself with the format and types of questions you may encounter by accessing practice tests available online.
These practice tests will give you a sense of the assessment's structure and help you become more comfortable with the question style.
Step 2. Revise Certain Subjects
Identify the key areas or subjects that are relevant to the position you are applying for.
Reviewing these subjects will enhance your knowledge and understanding, enabling you to approach related questions confidently.
Focus on problem-solving, customer service, communication skills and adaptability.
Step 3. Research the Company
Research Progressive's values, mission and culture.
Understanding the company's preferences and expectations will allow you to align your responses during the assessment with what Progressive values in its employees.
This research will also help you tailor your answers during interviews and demonstrate your interest in the company.
Step 4. Develop Time Management Skills
Although the Progressive Assessment is not timed, managing your time effectively is essential.
Practice answering questions within a reasonable timeframe to complete the assessment comfortably.
Avoid spending too much time on a single question and maintain a steady pace throughout the assessment.
Step 5. Prioritize Well-Being
Taking care of your well-being is crucial to perform your best in the assessment.
Ensure you get adequate rest, maintain a regular sleep schedule and eat nutritious meals.
Stay hydrated and avoid having too much caffeine. During the assessment, a healthy mind and body will enhance your focus and cognitive abilities.
Step 6. Practice Self-Reflection
Take some time to reflect on your strengths, weaknesses, and areas for improvement.
This self-assessment will help you articulate your skills and qualities during interviews and showcase your self-awareness to hiring managers.
Step 7. Stay Calm and Confident
Approach the Progressive Assessment with a calm and confident mindset.
Trust in your preparation and believe in your abilities. Nervousness can hinder your performance, so take deep breaths and maintain a positive attitude throughout the assessment.
Remember, thorough preparation, a clear understanding of Progressive's requirements, and self-confidence are key to succeeding in the Progressive Assessment.
To take the Progressive Recruiting Assessment, you will typically receive instructions and a link to access the test platform. Follow the provided guidelines to complete the assessment online. Ensure you have a stable internet connection and a quiet environment to focus during the test.
No, the Progressive Assessment Test is not timed. You will have ample time to complete the test at your own pace. Take your time to read and understand each question before providing your response.
You can find Progressive Assessment example questions for practice on reputable online platforms that offer test preparation materials. You can easily find Progressive assessment practice tests specifically designed to help you familiarize yourself with the types of questions that may appear on the Progressive Assessment Test on websites like JobTestPrep.
The Progressive Assessment Test aims to evaluate your suitability for roles at Progressive Insurance. The test measures various abilities and traits relevant to the job, such as problem-solving, communication, adaptability, and work ethic. It aims to assess your potential for success in the specific position and within the company.
The number of questions on the Progressive Assessment Test may vary. It typically consists of multiple sections, each focusing on different aspects such as verbal reasoning, numerical reasoning, personality assessment and simulated call center scenarios. The total number of questions can range from around 40 to 100, depending on the specific test format.
The retake policy for the Progressive Assessment Test may vary. It is recommended to check with Progressive or the test administrator regarding their specific retake policy. Generally, companies may have limitations on retaking the assessment within a certain timeframe or for the same position. Preparing adequately for the initial test is important to maximize your chances of success.
For the best sample Progressive Assessment tests, reliable online platforms specializing in test preparation, such as JobTestPrep and Assessment-Training, offer comprehensive practice materials. These resources include simulated assessments, practice questions, and study guides specifically tailored to help you familiarize yourself with the format and types of questions on the Progressive Assessment Test.
Final Thoughts
The Progressive Assessment Test is a crucial component of the application process for joining Progressive, a prominent automobile insurance company.
While the test may seem challenging, proper preparation and a clear understanding of the company's values can significantly enhance your performance.
By following the study guide and tips in this article, you can confidently approach the Progressive Assessment Test and increase your chances of success.
